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3.4 Member Code of Conduct

This policy defines the conduct expected from Whitevale members and their guests. Members are responsible for the actions of their guests and are asked to intervene, should a guest take actions that contravene this policy.

Members of Whitevale Golf Club shall:

  1. Adhere to the bylaws, policies and procedures of the Club.
    • Do not knowingly contravene or circumvent the bylaws, policies and procedures of the Club.
    • Do not exceed my authority as a member in my dealings with other members and staff.
  2. Demonstrate respect for other members, guests and staff.
    • Treat everyone with courtesy and dignity
    • Conduct myself in a calm and reasoned manner, following the principles of good etiquette
    • Never harass, intimidate or bully others through physical actions or toxic, hurtful or unwelcomed communications using any media.
    • Avoid confrontational situations with other members and staff on the golf course or the golf course property.
    • Never discriminate regardless of someone’s personal characteristics such as disability, gender, age, race, sexual orientation or golf skills.
    • Be courteous when dealing with staff. Report dissatisfaction with services to the respective management and not to those providing the service.
  3. Demonstrate respect for the Club and Club assets.
    • Inflict no intentional damage to the golf course, its equipment or facilities.
    • Do no damage to the Club’s reputation through harmful or inaccurate communications to other members or to the public
    • Do not knowingly violate the Rules of Golf
  4. Obey all applicable laws while on the Club property

The Discipline Committee Handbook, which is posted on the Whitevale website, contains definitions and examples of actions which are considered violations of the Member Code of Conduct.

Any individual who wishes to lodge a complaint in conjunction with the Code of Conduct should prepare a detailed written report of the alleged violation and submit it to the Club Captain or General Manager. Complaints will be reviewed by the Discipline Committee and if found to be valid will be handled in accordance with Policy 3.8 - Discipline Process.

Revised Jun 17, 2021